Bundle · B04 · Sellable as a unit

Restaurant / Local Services Bundle

Every review answered in your voice. Every stale customer texted on Tuesday. Every missed call followed up before the lead cools. $10k setup, phased payment available.

4 days to live demo $10,000 setup $2,000/mo + usage (cost-plus 30% above included)

Best fit: Single-location or small-chain restaurants, salons, MedSpa, gyms, dental, fitness studios. Any business where customer LTV is $300+ and they currently never reach out to inactive customers.

First targets: Kush Hospitality Group, Pubbelly Sushi, Med Aesthetics Miami, Dental Care Group, and multi-location local-service operators starting smaller before a larger ops bundle.

01What's in this bundle
0360-second demo flow

The wow path. What the prospect sees in the first two minutes of the discovery call.

  1. 0:00

    Pre-built demo report opens — 10 of THEIR last unanswered Google reviews, with AI-drafted responses in their voice (pulled from their About page + last 20 social posts).

  2. 0:30

    Three sample SMS reactivations to 3 of THEIR actual stale customers (anonymized initials, real services from their public booking system).

  3. 1:00

    Live demo: call the demo phone, hang up before they answer (simulating busy lunch). Within 60 seconds the demo phone gets a personalized SMS asking what was needed.

  4. 1:30

    Reply to the SMS. AI handles the conversation, books a slot via Cal.com, confirms in 30 seconds.

  5. 2:00

    Demo over. Three concrete proofs of revenue recovery, all on THEIR data.

04Selling script

Discovery question (ask this first)

"How many of your last 50 Google reviews did you personally respond to? Now: when was the last time you texted a customer who hadn't booked in 60 days?"

The frame

Acquisition costs in Miami SMB services run $150-$300 per new customer. Reactivation costs $0.008 per SMS. Review response moves your local-pack ranking. Missed-call SMS recovers leads that would have gone to a voicemail. The bundle is three different revenue-recovery levers, all in the owner's voice, all with one-click approval — and it pays for itself in the first month with one reactivated customer.

The demo play

Open the pre-built demo report on your phone during the call. Their reviews. Their drafted responses. Their stale customers. Watch them read. The first thing they say tells you whether they're a yes or no.

Objections

  • "It'll sound robotic."

    "Read the demo report — five drafts mention specific menu items or staff by name. Voice is trained on YOUR About page + last 20 posts. If a single response sounds robotic, I rebuild your voice profile for free."

  • "My customers will find SMS annoying."

    "One personalized text from 'Maria at Bella' on a Tuesday morning isn't annoying. Six generic blasts from 'The Bella Salon Team' on Friday afternoons are. We send max 60/week, signed by you, opt-out is one word."

  • "My staff already does this manually."

    "How often, and to how many customers? Most operators text 5-10 customers a week and stop after a month. The system does 60/week, every week, with personalization the front desk can't match."

  • "$2,000/mo for review responses + reactivation + missed calls?"

    "Average reactivation generates $80-200 per re-booked customer. At a 3% reply-to-booking rate on 2,000 messages/quarter, that's 15-20 re-bookings/month at $140 average = $2,100-2,800 recovered. Review responses + missed-call recovery are net-positive on top. ROI is 1.5-2x typically on the monthly. If yours doesn't hit 2x in 60 days, kill it."

The close

"$5,000 on signature wires up your reviews + trains your voice + sends the first 60 reactivation SMSes Tuesday + sets the missed-call SMS live. $3,000 on go-live (week 2). $2,000 Day 30 after acceptance. $2,000/mo + SMS pass-through ($20-50/mo at typical volume) from go-live. If combined revenue recovery isn't 2x the monthly fee in 60 days, kill it — no contract."

05Pricing structure & phased payment

Phased payment (default)

50% on signature ($5,000) · 30% on go-live ($3,000) · 20% Day 30 ($2,000). Standard structure for every engagement — not a discount.

Annual prepay (best value)

$20,000/yr = $1,667/mo effective (12 months paid as 10 — 2 free, $4,000 saved). Locks the engagement and accelerates cash.

First-90-day usage included

First 90 days: 2,000 SMS + unlimited review monitoring + 2 reactivation campaigns. Cost-plus 30% above 2,000 SMS/mo. Owner-approve every send in week 1; auto-send unlocks in week 2.

06Pilot ask & expansion path

Pilot ask (first 30 days)

$5,000 on signature lands the build live in 3-7 days (varies by bundle), fake-data only. Phased payment is standard (50/30/20). Annual prepay saves 2 months.

Expansion path

  • Month 2: Mindbody / Boulevard / OpenTable integration so reactivation pulls real customer data + booking history.
  • Month 3: review-response auto-publish for 5★ only (still owner-approve for 1-3★).
  • Month 6: per-location voice training (different tone for the Wynwood location vs the Brickell location of the same brand).