Suite Air
Bilingual phone receptionist (Lucia) for a Miami HVAC company. Live since 2026-Q1.
1What we shipped
| Layer | Tech |
|---|---|
| Voice agent | VAPI assistant 2a229f69 with Sarah voice (ElevenLabs Multilingual v2) |
| LLM | OpenAI Realtime API for bilingual EN/ES conversation |
| Telephony | Twilio number +1-954-858-5311 with Voice webhook to VAPI |
| Booking | Cal.com event-type for service appointments |
| Cloudflare Email primary, Resend fallback | |
| Hosting | Cafecito-AI Cloudflare Worker at /suite-air/ path |
2What's running today (verifiable)
- Live phone number rings — dial +1-954-858-5311 right now and hear Lucia answer in English; respond in Spanish and hear her switch silently
- Recording-playable on the call detail page (Cafecito ops can listen back to any call)
- Currently the live demo destination for the Trades Phone Coverage bundle on /floor
3What we cannot claim yet
By doctrine, only what's verifiable today. The items below require written customer permission before we publish them.
- Specific booking conversion rate (not measured / not authorized to disclose)
- Customer revenue impact (Suite Air has not given written permission to quote)
- Owner testimonial (pending — email evan@cafecito-ai.com to request)
Want to talk to Suite Air directly?
We'll request a reference call on your behalf. The customer's words carry more weight than ours; we just need their go-ahead.
Email Evan to request the call →
Doctrine: Cafecito-AI publishes only what's verifiable today. Testimonials, revenue impact, and named ROI figures come AFTER the customer gives written permission. Updated 2026-05-16.