Cortado managed workflows
Review Responses
Prepare a reviewed response and keep escalation, approval and actual delivery evidence together.
Managed delivery · fixed recipe v1What you receive
- Trigger
- A review with a stable source ID is ready for owner response.
- Inputs we need
- Authorized review text/rating, stable platform review reference, approved public contact, named reviewer and current-source confirmation.
- Delivered work
- A fixed starting response, required escalation for negative/sensitive reviews, exact approval, manual posting packet and delivery evidence.
- Measurement
- Reviews checked → escalations resolved → approved replies → operator-recorded posting evidence → reviewer acceptance.
- Outside this scope
- No review fetching, trained brand voice, automatic posting, refund/resolution promises, provider read-back or ranking guarantees.
Proposed pilot: $750 / 30 days / up to 25 cases. Named operator and reviewer required before service starts. Meeting Actions and Client Onboarding create tasks inside Cortado; follow-up messages are delivered by your operator through the approved channel.
Request this pilot Open operator workflow
Prepare your setup brief
Five fields. No open-ended “tell us what to build.” Download the result and bring it to your kickoff. Nothing is submitted or emailed from this form.