Cortado managed workflows

Inquiry Follow-up

Give every approved inquiry a clear next step and an accountable owner.

Managed delivery · fixed recipe v1

What you receive

Trigger
An eligible inquiry arrives or its agreed follow-up date becomes due.
Inputs we need
Inquiry source, service facts, response window, escalation owner and approved contact channel.
Delivered work
Source-grounded response draft, owner decision, action receipt and follow-up queue.
Measurement
Eligible inquiries → reviewed responses → customer replies → independently confirmed next steps.
Outside this scope
Invented availability, confirmed bookings without system evidence and unrestricted autonomous replies.

Proposed pilot: $750 / 30 days / up to 25 cases. Named operator and reviewer required before service starts. Meeting Actions and Client Onboarding create tasks inside Cortado; follow-up messages are delivered by your operator through the approved channel.

Request this pilot Open operator workflow

Prepare your setup brief

Five fields. No open-ended “tell us what to build.” Download the result and bring it to your kickoff. Nothing is submitted or emailed from this form.

Discuss this product at your kickoff