Branch Operations Intelligence

What happens
after the truck leaves.

90-Day Market Pilot · Now Scoped
Cincinnati.

One branch, real workflows, measurable outcomes. Route Intelligence briefs RSRs at 6am. Service Shield health-scores every account. Predictive churn scoring flags cancellations 90 days out. If the model doesn't move the needle on churn, you don't pay for the next phase.

90-Day Pilot · No-risk second phase · Deploys in one day
See the full pilot scope →
The Revenue Case
8-12%
Industry churn rate
~$7.5B
Annual recurring revenue
~$65M
Cost of each 1% churn
Every cancelled $12K/year account represents $60K in lost lifetime revenue. Even a fractional improvement in retention creates enormous value.
Read the Full Executive Brief →
Five capabilities in the pilot

Live demos built on real Cincinnati routes, accounts, and RSR data.

01 — Service Shield

Account Health
Monitor

Real-time complaint detection at the branch level. Every account health-scored. Complaint-to-escalation velocity tracked. At-risk flags surface before the customer calls to cancel.

Open Service Shield →
02 — Route Intelligence

RSR Morning
Briefings

AI-generated driver briefings before every route. Account health, open issues, upsell flags — on their phone at 6am. Smarter RSRs catch problems before the customer calls.

Open Route Intel →
03 — Churn Risk

Predictive
Churn Scoring

"This account has a 72% probability of canceling in the next 90 days." The model that makes the revenue math real — with contributing factors and days-to-action estimates.

Open Churn Dashboard →
04 — Rep Coaching

Weekly Coaching
Intelligence

Your top 3 at-risk accounts, what's driving the risk, and what to say — synthesized for every RSR before the team meeting. Pattern detection before it shows up in attrition reports.

Open Rep Coaching →
05 — Ops Hub

Branch Operations
Command Center

Real-time visibility across all channels. Calls, chats, complaints, leads, competitive signals — one command view for branch managers. Live data, auto-refreshed.

Open Ops Hub →
Local Service Depots
Local service, local operators.

For independent laundry and linen operators — branch-level AI designed for businesses from 1 to 20 locations.

AI Phone Agent Instant Chat Smart Quoting
Built on your feedback. Deployed in a day.
Book Pilot Call